CozyNuva is an online shop for premium heated comfort products — heated shawls, blankets and accessories made of soft materials that genuinely keep you warm. We believe warmth is more than a temperature: it is the feeling of coming home, of a quiet evening on the sofa, of caring for yourself or someone else. That is exactly the feeling we want to deliver — no fuss, just products that do what they promise.
Why this shop exists
Buying a heated blanket or shawl sounds simple, until you look for one that truly feels good: soft material, even warmth, solid controls and an honest price. Too many shops sell the same generic range with loud promises and unclear information.
CozyNuva was born from the wish to do it differently. A shop where you can browse calmly, with clear product information that helps you choose, and where service is not a marketing word but a way of working. Whether you are looking for a gift, want to treat yourself or simply want to be less cold — you are equally welcome here.
How we work
We are a pure webshop: no physical store, no shop window. Your order is shipped directly by our specialised supplier within the European Union, who sends your parcel on our behalf. That model is a deliberate choice: it keeps our range broad and enables fast delivery without our own storage. For you it makes no difference — you order from us and we remain responsible for everything involved: your payment, your shipping, your return and your questions.
When assembling our range we look at what a product concretely offers you: material, heating performance, ease of use, safety and the information the manufacturer provides. We write our own product texts, so you get an honest description rather than a copy of a supplier feed. Do we promise every product is perfect? No — no shop can honestly do that. What we do promise: we tell you what we know, and we are here when something is wrong.
Who we are
Behind CozyNuva is Plan B Marketing EOOD, a company registered in Varna, Bulgaria. We do not mention that in small print at the bottom but simply here, because you have the right to know who your seller is. The legal rules that apply to us — European consumer rights, the Bulgarian consumer protection law — give you the same protection as any other European webshop: 14 days cooling-off period, statutory warranty, clear information before you order.
You can reach us via the contact form or by email at [email protected]. We are not reachable by phone and do not pretend otherwise — written contact also keeps everything neatly documented, for both of us.
Who we build this shop for
For everyone who feels cold — literally and figuratively. For those looking for a carefully chosen gift. For the person who wants to turn the thermostat down without losing comfort. For those who want to feel quality in the material and notice it in the finishing. Warmth is not a luxury but a basic need — and a beautiful, well-made heated product should simply show that.
Our promise to you
We do not promise miracles. What we do promise:
- Honest information. What we do not know or have not confirmed yet, we do not make up — you notice it in texts that say ‘not yet confirmed’ where that is the case.
- Clear terms. Our service pages explain exactly what your rights are: 14 days cooling-off, warranty for defects, no mandatory return reasons.
- Respectful service. Questions about products are normal questions. We handle every email professionally and with attention.
- Easy withdrawal. You can withdraw your order via an online feature on this site — not hidden behind difficult procedures.